Refund policy

In the event that your product is defective, please contact our customer service at info@gantrenaissance.com or by phone at 1 (833) 201-1012 within ten (10) days of receiving your order. For hygiene reasons, we do not accept any returns or refund. Only exchanges for manufacturing defect within the 10 days can be accepted.

For any products damaged or lost during shipping, please contact us to file a claim. Please save all packaging materials and damaged goods before filing a claim.